Who does what
Compare the three columns. Clear roles prevent most delays.
Facts only you know.
- Main tasks
- Accurate business details, your service list, prices or price ranges, areas served, real photos, and access to your website and Business Profile.
- Why it matters
- Search engines and AI assistants can only repeat what is true and written down.
- What slows it down
- Waiting weeks for photos, logins, or answers to simple questions.
See all side by side
| What we need from you | What we handle | What nobody can promise | |
|---|---|---|---|
| Main tasks | Accurate business details, your service list, prices or price ranges, areas served, real photos, and access to your website and Business Profile. | Technical checks, page titles, structured data, content drafts, Business Profile updates, and monthly reports. | A number one position, a fixed date for results, or being named by ChatGPT or Gemini. |
| Why it matters | Search engines and AI assistants can only repeat what is true and written down. | It turns your knowledge into pages and listings search engines understand. | Search engines and AI tools decide the results, and change how they work without notice. |
| What slows it down | Waiting weeks for photos, logins, or answers to simple questions. | Locked platforms, missing access, or drafts left waiting for approval. | Anyone who promises these is guessing, or bending the rules. |
What you bring
Owners often underestimate how much their input helps. These make the biggest difference.
- Real facts: services, prices or price ranges, areas, and opening hours
- Real photos of your work, team, and premises
- A steady flow of genuine customer reviews
- Quick approvals, ideally within a few days
- News about changes, such as new services, a move, or holiday closures
Expectation check
Is each statement realistic? Choose an answer to see why.
Question 1 of 5
We will be on page one of Google within two weeks.
A simple way to picture it
Think of your business as a shop on a street.
What good reporting looks like
Ask for a monthly report you can read in five minutes. It should cover:
- What was done this month, in plain language
- Search visibility, calls, direction requests, and enquiries
- What is waiting on you, such as approvals or photos
- What comes next, and why
